Opens in a new tab
Contact Us

Terms and Conditions

Last Updated:

Welcome to Decker Printing Inc, dba Streamline Graphics! These Terms and Conditions (“T&Cs”) govern your use of our printing and design services (“Services”). By placing an order with us, you agree to be bound by these T&Cs. We may update these terms from time to time, and any changes will be posted on our website with the updated “Last Updated” date.

  1. Proofing and Approval
    • Artwork Proofs: All orders require your approval of an artwork proof before production begins. We will provide a digital or physical proof for review.
    • Your Responsibility: By approving the proof, you confirm that the size, layout, colors, text, and all other elements are accurate and meet your expectations.
    • Final Approval: Once approved, the proof is considered final, and no further changes can be made. We are not responsible for errors or omissions identified after approval.
  2. Pricing and Estimates
    • Estimates: Pricing estimates are valid for 30 days from the date provided. After 30 days, prices are subject to change due to material costs, labor, or other factors.
    • Order Confirmation: Once you approve the pricing and production begins, you are responsible for the total cost of the order as outlined in the Order Acknowledgement.
  3. Payments
    • Terms: Payments are due according to the Payment Terms specified in your Order Acknowledgement.
    • Methods: We accept payment by: Cash; Check; AMEX, VISA, MC and DISC credit cards; ACH and EFT.
    • Returned Checks: A $25 fee will be charged for any returned checks. Late payments may incur additional fees or interest as allowed by law.
    • Non-Payment: We reserve the right to suspend or cancel orders if payment is not received per the agreed terms.
    • Collection Costs: If any action at law or in equity is necessary to enforce or interpret the terms of this agreement, Decker Printing Inc dba Streamline Graphics shall be entitled to reasonable attorneys’ fees, costs, and necessary disbursements, in addition to any other relief to which it may be entitled, including interest or late fees as permitted by law.
  4. Orders and Production
    • Order Acceptance: All orders are subject to our acceptance. We may refuse or cancel an order at our discretion (e.g., due to stock availability or unlawful content).
    • Production Timeline: Production begins after proof approval and payment (or payment arrangement) is confirmed. Delays in approval or payment may affect delivery dates.
    • Custom Nature: Due to the custom nature of our Services, all sales are final once production begins, unless otherwise stated.
  5. Delivery and Shipping
    • Shipping: When requested, we will ship orders to the address you provide. Shipping costs and estimated delivery times will be included in your Order Acknowledgement.
    • Risk of Loss: Risk of loss or damage transfers to you upon delivery to the carrier. Any shipping issues should be reported to us within 3 days of receipt.
    • Delays: We are not liable for delays caused by third-party carriers, weather, or other factors beyond our control.
  6. Intellectual Property
    • Your Content: You warrant that any designs, logos, or materials you submit are owned by you or that you have permission to use them. You indemnify us against any claims arising from your content.
    • Our Designs: Any artwork or designs created by us remain our intellectual property unless otherwise agreed in writing. You are granted a license to use them solely for the purpose of the order.
  7. Cancellations and Refunds
    • Cancellations: Orders may be canceled prior to proof approval. Once production begins, cancellations are not permitted.
    • Refunds: Due to the custom nature of our Services, refunds are not available unless the product is defective or does not match the approved proof. Claims must be made within 5 days of delivery.
  8. SMS Terms of Service
    • By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Streamline Graphics. This includes SMS messages for Customer Care. Message frequency varies. Message and data rates may apply. See privacy policy at https://streamlinekc.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
  9. Limitation of Liability
    • Service “As Is”: Our Services are provided “as is.” We are not liable for indirect, incidental, or consequential damages (e.g., lost profits) arising from your use of our Services.
    • Maximum Liability: Our liability is limited to the amount paid for the order in question.
  10. Warranties
    • We warrant that our products will match the approved proof and meet Streamline Graphics quality standards. Beyond this, no warranties are provided except as required by law.
  11. Governing Law
    • These T&Cs are governed by the laws of Missouri. Any disputes will be resolved in the courts of Missouri.
  12. Contact Us
    • For questions or support, contact us at print@streamlinekc.com, (816) 459-7552 or
      716 E 16th Ave, North Kansas City, MO 64152.